Internal

Strategy

• Flow metrics
• 12%-time

Finance

Exact

• Booking bonus
• Booking wages
• Booking quarterly hosting invoice
• Enter a new receipt
• Reconciliation of transaction
• Send an invoice
• Send payment reminder
• Process for approving invoices (/filed receipts)

Bunq

• Top up expense account

Work Process

• Definition of Done
• Incident Handling
• SRE Maintenance
• Release checklist
• Handover
• Measuring uptime
• Planning
  • Planning parameters

Internal Process

• Timetracking process
• Starting work for a new client
• 12% time
• Annual leave
• Bonus allocation
• Calamity leave
• Overtime
• Retrospectives
• Sick leave
• Training and Self-Study
• Daily
• Weekly report

Projects

• Era Inventory API Description

SRE

To be further populated with guides from drive

Updates

• General update policy
• Updating a border
• Update Sentry
• Update Zulip Server version

SLA

• Response for Backup Service being down for an extended period of time
• Analyzing postgres performance

Uncategorized

• Create a GitLab runner host
• Create a (Debian) VM
• Reboot border without downtime
• Common Ceph commands
• Reboot WS Proxmox node without downtime
• Resize VM Disk
• SRE tools
• Enroll Mac in Kerberos
• New Mac Setup
• Creating a VM on Hetzner
• Rebooting VM
• Rebooting Offsite
• Verifying SSH fingerprints
• Removing VM
• Install a new Disk in Server
• Setting Up Wildcard Subdomains with SSL on a Debian Application
• Get credentials to backup S3 bucket to Zombie
• Hardware Incident Response: Memory Slot Failure on banshee
• Hardware Incident Response: Switch failure in DC
• DFZ Switch setup
• iDRAC: Upload a new pem certificate for automatic updates

Other

• Greenfield stack
• Standard Tools
• List of unfurl debuggers
• Recommended suppliers