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Handover: Difference between revisions
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reformulate imperative sentence, clarify assigned to current FR
(remove undefined reference to a "SRE team", and split a partially conditional step in two) |
(reformulate imperative sentence, clarify assigned to current FR) |
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* The current FR announces/informs the incoming FR has been added to the sla-first-responder group (In Zulip's [https://chat.dsinternal.net/#narrow/stream/13-Organisational Organisational channel] if asynq). | * The current FR announces/informs the incoming FR has been added to the sla-first-responder group (In Zulip's [https://chat.dsinternal.net/#narrow/stream/13-Organisational Organisational channel] if asynq). | ||
* If the current FR wants to hand over responsibility for any ongoing incident, they also state which incidents they want the incoming FR to take over. | * If the current FR wants to hand over responsibility for any ongoing incident, they also state which incidents they want the incoming FR to take over. | ||
* | * The current FR shares with the incoming FR any particularities they should be aware of. | ||
* The incoming FR asks their questions until they are satisfied and able to take over the FR | * The incoming FR asks their questions until they are satisfied and able to take over the FR | ||
* The incoming FR ensures they are subscribed to the following channels on Zulip: [https://chat.dsinternal.net/#narrow/stream/23-SRE---General SRE - General], [https://chat.dsinternal.net/#narrow/stream/24-SRE-.23-Critical SRE # Critical]. | * The incoming FR ensures they are subscribed to the following channels on Zulip: [https://chat.dsinternal.net/#narrow/stream/23-SRE---General SRE - General], [https://chat.dsinternal.net/#narrow/stream/24-SRE-.23-Critical SRE # Critical]. | ||