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(Created page with "= 12% Time = '''12% Time''' is an innovation program wherein employees dedicate approximately 12% of their work week (typically four hours out of a 32-hour workweek) to pursue projects of personal interest that could potentially benefit the company. This concept is adapted from Google's well-known "20% Time" initiative but scaled to fit organizations with different resource constraints and work structures. == Overview == 12% Time creates structured slack in em...")
 
 
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= 12% Time =
'''12%-time''' is an innovation program wherein employees dedicate approximately 12% of their work week (typically four hours out of a 32-hour workweek) to pursue projects of personal interest that could potentially benefit the company. This concept is adapted from [https://en.wikipedia.org/wiki/Side_project_time Google's 20% time concept].


'''12% Time''' is an innovation program wherein employees dedicate approximately 12% of their work week (typically four hours out of a 32-hour workweek) to pursue projects of personal interest that could potentially benefit the company. This concept is adapted from [[Google]]'s well-known "[[20% Time]]" initiative but scaled to fit organizations with different resource constraints and work structures.
== Goals ==
12%-time creates structured slack in employees' schedules. This has two primary goals:
# force us to create slack in project schedules, that can be consumed when time runs over.  
# allow for more experimentation and creativity that might not naturally come up in projects.  


== Overview ==
Slack in projects is important. A fully utilized project (or team) is [https://blog.danslimmon.com/2016/08/26/the-most-important-thing-to-understand-about-queues/ virtually guaranteed to fail to meet its deadlines]: any small delay during a project would cause you to violate the deadline. One of the ways we ensure slack is included in our workweek, is by booking ''up to 4 hours'' every week of 12%-time. Yes, that's actually 12,5% of your 32-hour workweek, but the shorter name has stuck.


12% Time creates structured slack in employees' schedules, allowing time for:
Secondly, 12%-time allows for experimentation and learning outside our regular projects. The availability of work shapes projects. It might benefit Delft Solutions to have you know React, but a React-based project might not come up for months. 12%-time allows for learning React on your terms. Or we might want a new plugin to calculate vacation hours in Kimai, but can't create a project for that. You could build it in 12%-time. 12%-time allows for exploration of new ideas, innovation outside of your daily responsibilities, skill development, and potential development of new products or features.
* Exploration of new ideas
* Innovation outside of daily responsibilities
* Skill development
* Cross-departmental collaboration
* Technical debt reduction
* Potential development of new products or features


The program operates on the principle that providing employees with autonomous time for exploration can lead to unexpected innovations, increased job satisfaction, and improved problem-solving capabilities.
== Doing 12%-time at Delft Solutions ==
 
# What to work on:
== Origin and Inspiration ==
## Choose your own topics & projects. No one assigns you 12% work. While others might have suggestions, you decide how to allocate time.
 
## You can work on things over multiple weeks, or choose a different topic every week for variation.
This concept is derived from Google's "20% Time" policy, which famously led to the development of products such as Gmail, Google News, and AdSense. Other companies including 3M (with their "15% program" that resulted in Post-it Notes) have implemented similar initiatives.  
## What you work on, should be "work-related". We take a broad view of that requirement; it doesn't have to be directly related to your job. Learning a new programming language, trying a new technology, building a badge reader for the office door, learning bookkeeping or accounting, making a meeting timer, etc. are all great examples of using 12%-time. On the contrary, underwater basket weaving, sleeping, and remodelling your bathroom are not.  
 
# How to budget & plan for 12%-time:
12% Time represents a more modest commitment that may be more feasible for companies that cannot dedicate a full day per week to innovation projects.
## Limit your 12%-time to 4 hours per week over a long-term average. It's okay to spend more or less time on 12%-time per week, it doesn't have to be exactly 4 hours. Try to stick closely to four hours per week though; having you do 0-0-0-16 hours in a month would defeat goal 1 of having slack every week. As a general rule, do not go over 5 hours in a particular week.
 
## Do not catch-up on 'missed' 12%-time. If a week was quite busy, the work consumes the 12%-time as a buffer, as it was intended. The next week, just do 4 hours rather than 8 hours on 12%-time. If you worked 5 hours on 12%-time this week, try doing 3 hours next week.
== Implementation ==
## If you miss 12%-time multiple weeks in a row, bring it up as a topic for the weekly retrospective. It indicates that the workload is not correctly distributed throughout the team. If the whole team is not getting to 12%-time multiple weeks in a row, that's a strong indicator that we're overloaded.
 
## Plan your 12%-time towards the end of the workweek, probably Thursdays and Fridays, as it becomes clear that work objectives will be delivered on time for this week. Missing work objectives or deadlines while still working 12%-time in a particular week is a major cause for concern and should never happen. The 12%-time is a buffer, not a dedicated project.
Organizations typically implement 12% Time in one of several ways:
# Demo your work on Friday
* '''Designated half-day''': A specific half-day each week (e.g., Friday afternoons) is allocated for 12% projects
## Every week on Friday in the weekly retrospective, we have an agenda item for showing the results of our 12%-time.
* '''Flexible hours''': Employees schedule their own 12% Time throughout the week
## Prepare beforehand to discuss your 12%-time in the past week. In about 3-4 minutes, you should share:
* '''Grouped sessions''': Some organizations prefer to group the time into full days occurring less frequently (e.g., one full day every two weeks)
### anything new you've built
 
### any learnings you had. Never assume that everyone else already knows what you've learned this week. That's almost never the case.
== Benefits ==
### You can talk about your process or what you did, but this should not be an exhaustive summary of your time spent. Focus on the results and outcomes.
 
Studies and organizational experiences have shown several benefits from structured innovation time:
 
* '''Increased innovation''': Enables development of ideas that might not emerge during regular work
* '''Enhanced employee satisfaction''': Provides autonomy and opportunities for creativity
* '''Knowledge sharing''': Facilitates cross-functional learning and collaboration
* '''Talent retention''': Serves as a unique benefit that can help retain skilled employees
* '''Risk management''': Creates a low-stakes environment for testing new approaches
 
== Successful Examples ==
 
=== Company Innovations ===
 
Several notable products and features have emerged from similar innovation time programs:
 
* '''Gmail''' - Created during Google's 20% Time
* '''Slack''' - Originally a side project at Tiny Speck during game development
* '''Post-it Notes''' - Developed during 3M's 15% program
* '''Tetris''' - Created by Alexey Pajitnov during discretionary time at the Soviet Academy of Sciences
 
=== Internal Improvements ===
 
Beyond product development, 12% Time often yields important internal improvements:
* Development of internal tools and automation
* Documentation enhancements
* Process refinements
* Technical debt reduction
* Cross-training initiatives
 
== Best Practices ==
 
=== For Organizations ===
 
* '''Clear boundaries''': Establish guidelines about what constitutes an appropriate 12% project
* '''Minimal bureaucracy''': Keep approval processes light to encourage participation
* '''Visibility''': Create channels for sharing progress and results
* '''Recognition''': Acknowledge and celebrate innovations that emerge
* '''Patience''': Understand that immediate ROI may not be apparent
 
=== For Employees ===
 
* '''Project selection''': Choose projects with reasonable scope for the time available
* '''Documentation''': Keep records of progress and insights
* '''Collaboration''': Consider partnering with colleagues on complementary skills
* '''Sharing''': Regularly present findings, even from "failed" experiments
 
== Challenges ==
 
Common challenges in implementing 12% Time include:
 
* '''Time protection''': Ensuring the allocated time doesn't get consumed by regular work demands
* '''Outcome expectations''': Balancing the freedom to explore with the need for results
* '''Resource allocation''': Determining what additional resources beyond time can be used
* '''Measurement''': Assessing the program's impact and value
 
== See Also ==
* [[20% Time]]
* [[Innovation management]]
* [[Corporate creativity]]
* [[Organizational slack]]
 
== External Links ==
* [https://www.fastcompany.com/3000852/how-20-time-rule-led-googles-success How 20% Time Led to Google's Success]
* [https://www.forbes.com/sites/kevinkruse/2015/09/16/the-20-by-20-rule/#742e7cc86cc5 Innovation Time: Making Room for Big Ideas]
* [https://www.atlassian.com/company/shipit ShipIt Days at Atlassian]
 
== References ==
{{reflist}}
 
[[Category:Business concepts]]
[[Category:Innovation]]
[[Category:Organizational culture]]
[[Category:Human resource management]]
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