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Incident Handling: Difference between revisions
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# Communicate plan/next steps (even if that is gathering information) | # Communicate plan/next steps (even if that is gathering information) | ||
# Communicate findings/results of executed plan, go back to previous step if not resolved | # Communicate findings/results of executed plan, go back to previous step if not resolved | ||
# If there is no resolution to the incident, evaluate if the trigger needs updating/disabling | |||
# Get a review of your resolution/conclusion | |||
# Resolve incident | # Resolve incident | ||