Hardware Incident Response: Memory Slot Failure on banshee: Difference between revisions

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(Created page with "This document outlines how we handled a memory stick failure on the server banshee. It details the actual steps we took, the tools and commands we used, and the reasoning behind our decisions. ⚠️ Important: This is not a universal or comprehensive guide. Hardware failures — including memory issues — can vary widely in symptoms and impact. There may be multiple valid ways to respond depending on the urgency or available resources. This write-up should be seen as...")
 
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This document outlines how we handled a memory stick failure on the server banshee. It details the actual steps we took, the tools and commands we used, and the reasoning behind our decisions.
This document outlines how we handled a memory stick failure on the server banshee. It details the actual steps we took, the tools and commands we used, and the reasoning behind our decisions.
For full context and team discussions, see the [https://chat.dsinternal.net/#narrow/stream/24-SRE-.23-Critical/topic/.E2.9C.94.20banshee.2Ews.2Emaxmaton.2Enl Zulip conversation related to this incident].


⚠️ Important: This is not a universal or comprehensive guide. Hardware failures — including memory issues — can vary widely in symptoms and impact. There may be multiple valid ways to respond depending on the urgency or available resources.
⚠️ Important: This is not a universal or comprehensive guide. Hardware failures — including memory issues — can vary widely in symptoms and impact. There may be multiple valid ways to respond depending on the urgency or available resources.


This write-up should be seen as one practical example that may help guide similar interventions in the future or serve as a starting point when assessing next steps in a hardware-related incident.
This write-up should be seen as one practical example that may help guide similar interventions in the future or serve as a starting point when assessing next steps in a hardware-related incident.
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