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Incident Handling: Difference between revisions
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# Sanity check the event, post result in thread | # Sanity check the event, post result in thread | ||
# If action needed, perform action | # If action needed, perform action | ||
== If an incident is reported in the SRE channel by a human == | |||
* Acknowledge receipt. | |||
* Classify the incident as critical, non-critical, or informational. | |||
* Create an issue and state that you've done so. | |||