Incident Handling: Difference between revisions

Incident Handling (view source)

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 ===Additional context===
 * Critical incidents are posted in [https://chat.dsinternal.net/#narrow/stream/24-SRE-.23-Critical '''SLA - Critical'''].
-* <s>When it is being tracked on GitLab a heavy check mark is added to the message.</s>
-* <s>Responses on the thread and on GitLab are automatically synced (to some extend)</s>
-* <s>When you reply with '''I agree that this has been fully resolved''' eventually our Zabbix-Mattermost integration will pick this up and a green check mark is added to the message.</s>
 == Non-Critical incidents ==