Incident Handling: Difference between revisions

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= Shorter checklist =
= Shorter checklist =
This checklist is a shorter, imperative version of [[Incident Handling#Full_procedure the longer procedure below]]. You're encouraged to read the full procedure at least once to improve your understanding of the core material.
   
   
=== Critical Incidents (16hr resolution) ===
=== Critical Incidents (16hr resolution) ===
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* Milestone: Delft Solutions Hosting Incident response work <kimai_activity_name>
* Milestone: Delft Solutions Hosting Incident response work <kimai_activity_name>
* Lynx ID: SRE<YYMM><XXX>
* Lynx ID: SRE<YYMM><XXX>


= Full procedure =
= Full procedure =
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