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Handover: Difference between revisions
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verb simplified, split run-on sentence
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(verb simplified, split run-on sentence) |
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The following steps can be done async or in person: | The following steps can be done async or in person: | ||
* The current FR | * The current FR informs the incoming FR he/she has been added to the sla-first-responder group. If the handover is conducted async, this is done in the [https://chat.dsinternal.net/#narrow/stream/13-Organisational #Organisational] channel. | ||
* If the current FR wants to hand over responsibility for any ongoing incident, they also state which incidents they want the incoming FR to take over. | * If the current FR wants to hand over responsibility for any ongoing incident, they also state which incidents they want the incoming FR to take over. | ||
* The current FR shares with the incoming FR any particularities they should be aware of. | * The current FR shares with the incoming FR any particularities they should be aware of. | ||