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Incident Handling: Difference between revisions
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===Additional context=== | ===Additional context=== | ||
* Critical incidents are posted in '''SLA - Critical'''. | * Critical incidents are posted in '''SLA - Critical'''. | ||
* | * <s>When it is being tracked on GitLab a heavy check mark is added to the message.</s> | ||
* {{Responses on the thread and on GitLab are automatically synced (to some extend)}} | * {{Responses on the thread and on GitLab are automatically synced (to some extend)}} | ||
* {{When you reply with '''I agree that this has been fully resolved''' eventually our Zabbix-Mattermost integration will pick this up and a green check mark is added to the message.}} | * {{When you reply with '''I agree that this has been fully resolved''' eventually our Zabbix-Mattermost integration will pick this up and a green check mark is added to the message.}} | ||